CUSTOMER CENTER

FAQ

Check answers to frequently asked questions about standard and specialty gas.

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    Overseas sales staff will send you the MSDS after the product has been delivered to you. If you did not purchase a product and requested for MSDS issuance, you may be subjected to a specified charge.
    We send the test report to you, along with the documentation, including MSDS, when the product has been delivered to you.
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    A test report can be reissued to you if you request for a copy of a test report of which no details are changed.
    However, reissuance may not be possible in all cases, for example, if you request for a change of a category of a test report that is directly connected with product quality such as product concentration and expiration date.
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    The quality-related certificates that RIGAS currently has include a quality management system certificate (KS Q ISO 9001:2009 / ISO 9001:2008) issued by the International Standards Certification (KIC). In addition, RIGAS issues national official test reports based on an inspection agency certificate (verification: gas-state standard substances) issued by the NIER.

    RIGAS has also acquired high-pressure gas manufacturing (filling) and sales licenses.

    Manufacturing (filling) license: RIGAS has a license for a total of 655,104 items including 397,632 items of Factory 1 and 257,472 items of Factory 2. (The sales license is subordinate to the manufacturing license and covers all the items under the manufacturing license.)

    Details of the manufacturing (filling) license Factory 1: A total of 397,632 items including general gas mixtures (2,194 items), flammable gas mixtures (393,252 items), toxic gas mixtures (301 items), and reagent gas mixtures (1,885 items) Factory 1: A total of 257,472 items including general gas mixtures (163 items), flammable gas mixtures (255,440 items), and reagent gas mixtures (1,869 items)

    For further information on our industrial property rights (including patents), accreditation certificates, confirmation letters, and membership cards, visit our website (Home → Company → Certificates, etc., in its possession).
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